Guests

Managing guest types and tiers

Create and assign guest types for VIP, press, general admission, and more.

What are guest types?

Guest types let you categorize attendees — VIP, General Admission, Press, Staff, or custom labels you create. Each guest type can have its own check-in appearance and rules.

Creating guest types

  1. Open Guests → Guest types from the event workspace sidebar.
  2. Click Add guest type.
  3. Enter a name (e.g., VIP, Press, Vendor).
  4. Choose a color for the badge shown at check-in.
  5. Optionally set a maximum capacity.

Assigning guest types

  • During import — map the guest type column from your CSV.
  • Manually — edit a guest’s details and select their type.
  • Via registration — guests choose their type during self-registration or ticket purchase.

Multiple tiers

For events with tiered access (e.g., VIP early entry, General Admission), create one guest type per tier. The scanner shows the type and color so door staff know at a glance.

Capacity limits

If a guest type has a maximum capacity, the system warns you when it’s nearly full. Once full, you can still manually assign guests, but public registration for that type closes.